Usage Policy
The Vistaspace Ltd Usage Policy has been developed with the following objectives:
Ensure security, reliability and privacy of Vistaspace Ltd systems and network, and the networks and systems of others. Maintain the image and reputation of Vistaspace Ltd as a responsible provider. Preserve the value of Internet resources as a conduit for free expression. Encourage the responsible use of net resources and discourage practices which degrade the usability of network resources and thus the value of Internet services. Avoid situations that may cause Vistaspace Ltd to incur civil liability. Preserve the privacy and security of individual users
We expect our Customers to use the Internet with courtesy and responsibility and to be familiar with and to practice good Internet etiquette. By adhering to the following policies, our Customers are protecting the rights and privileges of all Internet users.
Violation of any of the following policies is strictly prohibited
and will result in:
- Immediate termination of all accounts
- Immediate suspension of websites
- Notification of suspected of illegal activities to the relevant
authorities e.g. the Police and / or the Internet Watch Foundation
General Conduct
- Customers are prohibited from transmitting on or through any of Vistaspace
Ltd' services, any material that is, in Vistaspace Ltd' sole discretion, unlawful,
threatening, abusive, libellous, or encourages conduct that would constitute
a criminal offence, give rise to civil liability, or otherwise violate any
local, state, national or international law, statute or regulation.
- Vistaspace Ltd' services may only be used for lawful purposes. Transmission,
distribution, or storage of any information, data or material in violation
of UK regulation or law is prohibited. This includes, but is not limited to,
material protected by copyright, trademark, trade secret, or any other
statute. Vistaspace Ltd reserves the right to remove such illegal material from
its servers.
- Customers may not engage in tortuous conduct including, but not limited
to, posting of defamatory, scandalous, or private information about a person
without their consent, intentionally inflicting emotional distress, or
making physical threats against another person via email, news, or any other
electronic media/service we provide.
- The Customer is responsible for providing and maintaining accurate and
up-to-date billing information. Furnishing false data on the signup form,
contract, or online application, including fraudulent use of credit card
numbers, is grounds for immediate termination, and may subject the offender
to civil or criminal liability.
- Vistaspace Ltd do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.
Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
System and Network Usage
Security
- Customers may not attempt to circumvent user authentication or security
of any host, network, or account ("cracking"). This includes, but is not
limited to, accessing data not intended for the Customer, logging into a
server or account the Customer is not expressly authorized to access, or
probing the security of other networks.
- Customers may not attempt to interfere with service to any user, host,
or network ("denial of service attacks"). This includes, but is not limited
to, "flooding" of networks, deliberate attempts to overload a service, and
attempts to "crash" a host.
- Customers may not use any kind of program/script/command, or send
messages of any kind, designed to interfere with a user's terminal session,
via any means, locally or by the Internet.
- Customers must safeguard their account passwords to prevent unauthorized
access to their account.
- Users who violate systems or network security may incur criminal or
civil liability. Vistaspace Ltd will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations.
- Vistaspace Reserve the right to access servers/accounts within their network if
they believe the terms and conditions of use are not being followed.
Email
- Harassment, whether through language, frequency, or size of messages, is
prohibited.
- Customers may not send email to any person who does not wish to receive
it. If a recipient asks to stop receiving email, the Customer must not send
that person any further email.
- Customers are explicitly prohibited from sending unsolicited bulk mail
messages ("junk mail" or "spam"). This includes, but is not limited to,
bulk-mailing of commercial advertising, informational announcements, and
political tracts. Such material may only be sent to those who have
explicitly requested it.
- Customers may not forward or otherwise propagate chain letters, whether
or not the recipient wishes to receive such mailings.
- Malicious email, including but not limited to "mail bombing" (flooding a
user or site with very large or numerous pieces of email) and "trolling"
(posting outrageous messages to generate numerous responses) is prohibited.
- Forging of header or any other information is not permitted.
- Subscribing someone else to a mail list or removing someone else from a
mail list without that person's permission is prohibited.
- Vistaspace Ltd accounts or services may not be used to collect replies to
messages sent from another Internet Service Provider, where those messages
violate this Usage Policy or the usage policy of that other provider.
- These rules apply to other types of Internet-based distribution mediums
as well.
IRC (Internet Relay Chat)
- IRC robots ("bots" or "clones") or IRC sessions may not be run from Vistaspace
Ltd' server accounts.
General Uses
- Customers may not permit the use of mail services, mail forwarding
capabilities, POP accounts, or auto responders other than for the Customer's
own account.
- When a website is found to be monopolising the resources available Vistaspace Ltd reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. In most cases an open dialogue will be held with the customer to resolve any issues.
Material and Product Requirements
- Customers must ensure that all material and data placed on Vistaspace Ltd'
equipment is in a condition that is "server-ready," which is in a form
requiring no additional manipulation on Vistaspace Ltd' part. We shall make no
effort to validate this information for content, correctness or usability.
In the event that the Customer's material is not "server-ready", we have the
option at any time to reject this material. Vistaspace Ltd will notify the
Customer immediately of its refusal of the material and afford the Customer
the opportunity to amend or modify the material to satisfy the needs and/or
requirements of Vistaspace Ltd.
- Use of Vistaspace Ltd' service requires a certain level of knowledge in the
use of Internet languages, protocols, and software. This level of knowledge
varies depending on the anticipated use and desired content of the
Customer's Web space. Customers must have the necessary knowledge to create
and maintain a Web space. It is not the responsibility of Vistaspace Ltd to
provide this knowledge or customer support outside of the service defined in
the Service Agreement.
The Usage Policy defines the actions which Vistaspace Ltd. considers
to be abusive, and thus, strictly prohibited. The examples set forth in this
policy are non-exclusive, and are provided solely for guidance to customers.
If you are unsure whether any contemplated use or activity is prohibited,
please use our online forms and we will assist you. Please note that the
activities set forth above are also not permitted from other Internet Service
Providers on behalf of, or to advertise, any service hosted by Vistaspace Ltd, or
connected via our network. Furthermore, such services may not be advertised via
deceptive marketing policies.
Vistaspace Ltd must further limit any exceptions made to the Usage Policy as
secondary in regards to server and networks security, performance and integrity.
Any user, regardless of exception status, may have his or her service disabled
if it is interfering with our servers or network.
Specific questions about this policy should be filled out on our online
forms. Reports of activity in violation of this policy may be sent via
registered post to our head office.
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